Box Panel Suite - Emergency Maintenance
Scheduled Maintenance Report for Blue Box
The scheduled maintenance has been completed.
Posted over 2 years ago. Mar 01, 2017 - 03:13 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted over 2 years ago. Mar 01, 2017 - 03:00 UTC
On Wednesday, March 1 between 3:00AM - 4:00AM UTC (Tuesday, February 28 19:00 - 20:00 PST) we will perform emergency maintenance on our database servers for Box Panel Suite applications. This maintenance involves a database failover to accommodate the replacement of a failed hardware component. During this time there will be a brief service disruption of the Box Panel application, including Box Panel's portal user access, along with the Support ticketing system. As our Box Panel Suite includes current Customer chat and ticketing services, please contact IBM Blue Box Support using phone (800-613-4305 or 206-538-0248) or email support during the maintenance window to escalate any issues.
Posted over 2 years ago. Feb 27, 2017 - 18:44 UTC
This scheduled maintenance affected: App - Box Panel, API - Box Panel, and App - Support System.