Box Panel Suite - Service Failover Testing
Scheduled Maintenance Report for Blue Box
This service failover maintenance has been successfully completed.
Posted over 2 years ago. Feb 10, 2017 - 09:52 UTC
The maintenance window for Box Panel failover testing has been extended until 10:00am UTC due to delays in DNS propagation. This will impact users on certain ISPs where DNS updates required for the correct resolution are slow due to caching. We will update upon a change in status on this situation.
Posted over 2 years ago. Feb 10, 2017 - 08:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted over 2 years ago. Feb 10, 2017 - 06:00 UTC
On Friday February 10th between 06:00-8:00 UTC, IBM Blue Box Engineering and Operations teams will be performing a controlled Disaster Recovery test. This will include a manual failover test to and from our secondary Box Panel Suite environment in a separate regional data center. During the maintenance window there will be periods of availability interruptions on Box Panel Suite applications. Please anticipate Box Panel portal user access disruptions, along with possible latency and packet loss to Box Panel applications during the maintenance window. There is no expected direct impact to any Customer Cloud environments from this maintenance - this will only impact Box Panel Suite cloud management services.

As our Box Panel Suite includes current Customer chat and ticketing services, please contact IBM Blue Box Support using phone (800-613-4305 or 206-538-0248) or email during the maintenance window to escalate any issues. A reminder of this maintenance will be posted via our Blue Box Status Page prior to the maintenance activity start.
Posted over 2 years ago. Feb 03, 2017 - 16:15 UTC
This scheduled maintenance affected: DC - Seattle, WA (SEA03), App - Box Panel, API - Box Panel, App - Support System, SoftLayer - Dallas, SoftLayer - London, SoftLayer - Sydney, SoftLayer - Toronto, SoftLayer - San Jose, SoftLayer - Tokyo, SoftLayer - Washington D.C., SoftLayer - Singapore, SoftLayer - Hong Kong, SoftLayer - Milan, SoftLayer - Mexico City, SoftLayer - Frankfurt, SoftLayer - Amsterdam, SoftLayer - Paris, IBM Cloud Object Storage - Select - EU Cross-Region, IBM Cloud Object Storage - Select - EU Regional, IBM Cloud Object Storage - Select - US Cross-Region, and IBM Cloud Object Storage - Select - US Regional.